Tough news about rate hikes doesn’t have to wreck your client relationships. Learn how to use bad news to show you’re an ally.
No matter how well-developed your relationships with your clients are, at some point, you’re going to have to deliver them bad news. This bad news often involves rate increases. There is no magic-bullet solution that will erase bad news, but you can take steps to ease the blow and help preserve your relationship and make it stronger.
Download this white paper to learn how to better position yourself as a problem solver, not a harbinger of gloom. You will also get tips on how to have difficult conversations including:
Use these methods to show clients you’re an ally and a partner, and together you can tackle the problem when an insurance carrier does decide to raise rates.
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